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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We supply limited trait guarantee on any subsystem if not stated any other way, including on the whole machine. Poor craftsmanship along with faulty equipment weaknesses are covered by the feature guarantee. We are not responsible for general wear and tear or misuse of your component. Aforementioned is accordingly not covered by our guarantee. Naturally, damages that aren't covered under warranty can often be repaired at a minimal cost. Upon appeal, quotations are gladly accessible.The machinery which you are going to purchase, will be requiring a routine service. Checking and calibration, common cleaning , as well as everyday wear and tear replacement at a minimal cost are covered within the service plan. Should you not service your machine(s) in the suggested service period, it is necessary that your machinery is serviced in the equal of double that period otherwise your service warranty will be worthless and ineffective. Meaning, you should get your machine serviced within every six month period, if we choose that your machine is improved once every three months or your guarantee will not be credible.
A Call-out refers to each point a technician provides a service at your establishment. A call-out fee will be requested except for when the call-out is concealed by each and every time of the above mentioned plans or arranged by the managers. At the instant of this quotation, 1 technician for 1 day is R 695.00 for working days, R 995.00 for weekends as well as R 1 495.00 for Sundays or Public Holidays.Along with the call-out cost, transport costs to your place as well as accommodation if required, are on your account. The adjustments for the technician to get picked up and sent back are suggested to be done by you. The ongoing amount is R 8.00/kilometer multiplied by the traveling distance between our office including your establishment, should you prefer for us to come to you.Kindly analyze about call out including travel costs beforehand as those costs may vary point by instant without notice.If you only want our technician to take a look at your machinery for peace of mind or want to find out if the machine is set to operate optimally, our service plan is here for you. We will not charge any cost for the technician we supply. You will be advised by our experts whether an alternative or other service or spare reinstatement is needed or if everything is in order. Reservations must be made for reconstruction or excessive labour function to be completed at your/our quickest availability as no adjustments or any such labour actions will be carried out during maintenance visits.We supply fundamental and/or full training courses through our training facility for all machinery we sell. More improved training can be bought after the basic course has been finished but first fundamental entry courses is enclosed in your machine purchase.A particular barcode is provided with all our mainline of machines. You will thus regularly be able to review the machinery's warranty info and maintenance history on our site or offline - in any way and at any time. We honour our machines guarantee and servicing by using the barcode. Maximum benefit are insured on both the reselling and service of your machinery's.
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