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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised a gantry and is only designed and built for machining foam materials, which generally are considered as plastic or rubber formed by trapping pockets of gas. Any material that cannot be sliced by knife or by hand is considered too hard and is NOT allowed to be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machinery, including each subsystem, we only offer bounded feature guarantee except stated elseways. Weaknesses by cause of unfit components or poor craftsmanship, are covered by the attribute warranty. We are not responsible for frequent wear and tear or misuse of your machinery. Aforementioned is thus not covered by our warranty. Naturally, damages that are not covered under guarantee can generally be repaired at a minimal cost. Upon request, quotations are readily accessible.The machine(s) you are going to obtain compels a regular service. Reviewing and positioning, standard cleaning , as well as everyday ravages of time restoration at a minimum cost are enclosed in the service plan. If you do not service your machine(s) within the preferred service period, it is necessary that your machine(s) is fixed within the equivalent of double that period otherwise your service warranty will be useless and not viable. This is to say, you must get your machine improved within every 6 month period, if we suggested that your machinery is fixed once every 3 months or your warranty will not be legit.
Every time a service is offered at your place by a specialist, it points to to a call-out. A call-out cost will be requested except for when the call-out is concealed by each and every time of the above named plans or per-approved by the the company. At the time of this quotation, for 1 day one specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for weekdays.Transport costs to your establishment as well as accommodation if crucial, are on your account, accompanying the call-out charge. The preparations for the specialist to get picked up and sent back are preferred to be done by you. If you would choose for us to travel to you, the prevailing rate is R 9.95/kilometer multiplied by the traveling distance between our office including your establishment.Kindly inquire about call out as well as transport costs beforehand as those charges may vary instant by instant without notice.If you just would like our specialist to take a look at your machinery for your contentment or would like to know if the machinery is set to function optically, our service plan is here for you. No fees will apply for the experts we supply. You will be advised by our experts whether an alternative or additional assistance or service parts replacement is needed or if everything is normal. Bookings must be made for improvements or intense labour work to be carried out at your/our earliest convenience as no reconstruction or any such labour services will be carried out during servicing visits.Primary and/or extensive training courses are held at our premises for all machinery we sell. More improved training can be bought after the basic course has been finished however first principal entry courses is included in your machinery purchase.A different barcode is presented with all our mainline of machinery. You will therefore constantly be able to check the machine's assurance info and assistance history on our database or while logged off - in any form and at any time. We value our machinery's guarantee and assistance by using the barcode. This ensures your supreme advantage on both the reselling and assistance of your machines.
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