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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We offer confined attribute warranty on the entire machinery, as well as each subsystem unless stated elseways. The quality warranty covers weaknesses by cause of unreliable components or poor craftsmanship We will not be held accountable for misuse or common wear and tear of your machinery. Accordingly aforestated cannot be covered by our warranty. Of course, deterioration that are not covered under warranty can regularly be repaired at a minimal cost. Quotations will be immediately accessible upon appeal.The machine(s) you are going to obtain compels a routine service. Investigation and positioning, standard cleaning , as well as everyday wear and tear reinstatement at a minimal cost are included within the service plan. It is vital that your machinery is serviced within the equivalent of double that period, should you not service your machine(s) within the recommended service period, otherwise your service guarantee will be useless and ineffective. This is to say, you have to get your machine fixed in every 6 month period, if we preferred that your machine is improved once every 3 months or your guarantee will not be credible.
When a service is offered at your place by a specialist, it refers to a call-out. Unless arranged by the company or concealed by each of the above named plans, a call-out fee will be required. At the time of this quotation, one technician for 1 day is R 695.00 for working days, R 995.00 for Saturdays and R 1 495.00 for Sundays or Public Holidays.Travel costs to your property including settlement if crucial, are on your account, in addition to the call-out cost. The experts essential arrangements to be done to get picked up as well as sent back, are chosen to be carried out by you. If you would choose for us to go to you, the current amount is R 8.00/km multiplied by the traveling distance between our premises and your property.Kindly enquire about call out as well as travel costs in advance as those fees may vary extent by point without notice.Our service plan is perfect for you if you just would like our technician to take a look at your machinery for your contentment, or if you would like to find out if the machine is set to work optimally. No costs will be implemented for the specialist we provide. You will be advised by our technician whether an back-up or additional servicing or spare parts reinstatement is needed or if everything is normal. Bookings have to be made for adjustments or excessive labour operate to be completed at your/our earliest availability as no adjustments or any such labour services will be carried out during servicing visits.Fundamental and/or extensive training courses are held at our training centre for all machines we sell. More advanced training can be bought after the principal course has been achieved but first primary entry courses is included in your machinery investment.With all our mainline of machines a particular barcode is sold. Therefore your machines warranty info and servicing history will always be able to be checked in any way and at any time on our website or while logged off. Our machines assurance and service are valued by us using the barcode. This secures your ultimate convenience on both the service and resell of your machinery's.
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