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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router is designed strong enough to to cut and engrave on solid aluminum plate, copper and other soft metal, including on any other materials softer than soft metal. This machine is not designed to cut and engrave on steel, stainless steel etc. For thin steel plate cutting requirements, written consent from management is required for quality warranty.
We offer restricted quality warranty on each subsystem if not stated any other way, as well as on the whole machinery. Poor craftsmanship and unfit components shortages are covered by the feature warranty. We aren't at fault for common wear and tear or misuse of your machinery. For this reason aforementioned cannot be covered by our warranty. Generally damages can be repaired at minimum cost that are not covered under warranty. Upon request, quotations are gladly accessible.The machine(s) which you are going to purchase, will be forcing a routine service. Standard ravages of time reinstatement at a minimal cost, investigation and calibration as well as everyday cleaning are covered in the service plan. Your service guarantee will be null and meaningless if you do not service your machine within the suggested service or if it is not improved within the equivalent of twice that period. Meaning, you must get your machinery fixed within every 6 month period, if we suggested that your machine is fixed once every three months or your warranty will not be credible.
A Call-out refers to each instant a specialist offers a service at your property. A call-out cost will be requested lest the call-out is enclosed by each of the above mentioned plans or accepted by the the company. At the time of this quotation, 1 technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for resting days or Public Holidays.Accommodation and touring costs to your place, coupled with the call-out cost, are on your account if essential. The arrangements for the specialist to get picked up as well as sent back are chosen to be done by you. If you would choose for us to go to you, the prevailing amount is R 9.95/km amplified by the driving distance between our branch as well as your place.Attentively inquire about call out and touring costs beforehand as those charges may vary instant by point without notice.If you just want our technician to take a look at your machine for your tranquility or want to know if the machinery is fitted to function optically, our service plan is perfect for you. No fees will apply for the specialist we provide. Our technician will be able to advise if everything is normal or if an back-up or additional assistance or spares reinstatement is needed. Bookings must be made for adjustments or intense labour function to be carried out at your/our quickest convenience as no adjustments or any such labour services will be carried out during servicing visits.We supply fundamental and/or extensive training courses through our premises for all machines we sell. When buying your machine, first fundamental entry courses is enclosed in your investment, however more improved training can be purchased after the basic course has been passed.With all our mainline of machines a individual barcode is sold. Accordingly your machines warranty data and assistance history will always be able to be checked in any style and at any instant on our webpage or while disconnected. We honour our machines warranty and maintenance by using the barcode. This ensures your ultimate benefit on both the maintenance and resell of your machinery's.
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