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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We provide constrained attribute guarantee on the whole machine, and any subsystem unless stated any other way. Poor craftsmanship including unfit equipment errors are covered by the quality guarantee. We are not at fault for everyday wear and tear or misuse of your machinery. For this reason aforesaid would not be covered by our guarantee. Damages can regularly be repaired that are not covered under guarantee, at minimal cost. Quotations are immediately accessible on inquiry.Routine service is due by the machine(s) you are going to buy. General decrement reinstatement at a minimum cost, analyzing and arrangement as well as basic cleaning are concealed in the service plan. Your service guarantee will be useless and meaningless should you not service your machinery in the suggested service or if it is not improved in the equal of dual that period. This is to say, if we choose that your machine is rectified once every 3 months, you have to get your machine fixed in every six month period or your warranty will not be efficient.
Anytime a specialist supplies a service at your establishment, it refers to a call-out. A call-out fee will be charged except when the call-out is concealed by any of the above plans or per-approved by the the company. At the instant of this quotation, one specialist for one day is R 1 499.00 for workdays, R 4 995.00 for weekends and R 9 995.00 for resting days or Public Holidays.Coupled with the call-out cost, touring costs to your premises and settlement if required, are on your account. We prefer that you organize that the technician gets picked up as well as sent back. The prevailing rate is R 9.95/kilometer amplified by the driving distance between our office as well as your place, should you choose for us to come to you.Generously enquire about call out including travel costs ahead of time as those charges may change point by extent without notice.If you simply would like our specialist to take a look at your machine for your contentment or would like to know if the machinery is adjusted to function optimally, our maintenance plan is perfect for you. We will not require any cost for the specialist we provide. You will be advised by our technician if an back-up or further maintenance or spares replacement is needed or if everything is in order. Regretfully, no adjustments or excessive labour function will be completed during a preservation visit, but a reservation can be made for this to be carried out at your and our earliest convenience.Our training centre offers basic and/or overall training courses for all machinery we sell. More advanced training can be obtained after the basic course has been achieved although first principal entry courses is included in your machinery investment.All our mainline of machines are sold with a particular barcode. You will thus always be able to check the machine's guarantee data and assistance history on our webpage or while disconnected - in any form and at any term. We value our machinery's guarantee and maintenance by using the barcode. Supreme benefit are ensured on both the selling and maintenance of your machines.
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