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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
For the whole machinery, along with each subsystem, we only offer confined trait warranty unless stated differently. Shortages as a result of faulty components or poor craftsmanship, are covered by the characteristic guarantee. We aren't responsible for frequent wear and tear or misuse of your product. Accordingly aforementioned shall not be covered by our warranty. Damages can often be repaired that aren't covered under warranty, at minimal cost. Quotations will be promptly available upon demand.Routine service is needed by the machine(s) you are going to obtain. The enclosed service plan includes general cleaning, checking and adjustment, as well as common ravages of time restoration at a minimum cost. If you do not service your machinery within the chosen service period, it is crucial that your machine(s) is improved in the equivalent of twice that period otherwise your service warranty will be worthless and void. This is to say that within which case we choose that your machinery is fixed once every three months, it is required that you get your machine serviced within every 6 month period or your warranty will not be legit.
Every time a technician offers a service at your property, it refers to a call-out. Except for when the call-out is covered by each of the above named plans or confirmed by the management, a call-out fee will be charged. At the instant of this quotation, for 1 day one technician is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for workdays.Along with the call-out cost, touring costs to your premises and accommodation if essential, are on your account. The technicians crucial plans to be made to get picked up as well as sent back, are recommend to be carried out by you. If you would wish for us to come to you, the ongoing amount is R 9.95/km multiplied by the driving distance between our workshop including your place.Without notice, those charges may change time by instant, therefore kindly analyze about call out as well as travel costs beforehandWhether you would like to know if the machine is fitted to operate optimally, or you just would like our technician to take a look at your machinery for your satisfaction, our service plan is suited for you. We will not require any fees for the technician we supply. Our technician will be able to point out if everything is normal or if an alternative or other servicing or service parts restoration is needed. During preservation visits no adjustments or intense labour work will be completed and reservations should made for this to be completed at your and our quickest convenience.Our training centre offers primary and/or complete training courses for all machines we sell. First basic entry courses is comprehended in your machinery purchase, however more advanced training can be purchased after the basic course has been achieved.A unique barcode is presented with all our mainline of machines. Therefore your machinery's warranty data and assistance history will always be able to be reviewed in any form and at any moment on our database or offline. By using the barcode we honour our machinery's warranty and servicing. This secures your maximal convenience on both the reselling and service of your machines.
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