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The spindle is required to be replaced when replacing/servicing the bearing time by time. This has to be done once a year for normal, general use, but more frequently for heavy usage. Currently, spindle services and bearing replacement procedures are outsourced and may therefore require longer to service. However, during the bearing replacement/spindle service procedure, we will always have preconditioned spindle ready for you while your spindle is serviced. Your first spindle service is free within electronic components warranty period.This router has raised gantry and is only designed and built for machining softwood and softwood like MDF Fibreboard (Supawood), Plywood and Chipboard. Any material harder than softwood can NOT be machined on this CNC router, otherwise your warranty on this machine will become null and void.
We give limited quality warranty on any subsystem unless stated otherwise, and on the whole machinery. The trait warranty covers weaknesses due to faulty materials or poor craftsmanship We shall not be held accountable for mis-usage or common wear and tear of your machine. Aforesaid is accordingly not covered by our guarantee. Deterioration can regularly be repaired that are not covered under warranty, at minimal cost. Quotations will be promptly accessible upon demand.Routine service is required by the machine(s) you are going to obtain. Everyday depletion restoration at a minimum cost, reviewing and arrangement as well as general cleaning are concealed within the service plan. It is crucial that your machinery is fixed within the equal of double that period, if you do not service your machine(s) within the suggested service period, or else your service guarantee will be invalid and void. This is to say, you have to get your machinery rectified in every 6 month period, if we suggested that your machine is serviced once every three months or your guarantee will not be efficient.
When a service is provided at your property by a specialist, it refers to a call-out. Except when the call-out is enclosed by each and every time of the above named plans or confirmed by the managers, a call-out cost will be required. At the instant of this quotation, 1 specialist for 1 day is R 1 499.00 for working days, R 4 995.00 for Saturdays as well as R 9 995.00 for Sundays or Public Holidays.Accompanying the call-out fee, traveling costs to your premises including accommodation if crucial, are on your account. The experts required adjustments to be made to get picked up as well as sent back, are chosen to be done by you. If you would wish for us to go to you, the current percentage is R 9.95/km multiplied by the driving distance between our branch and your place.Without notice, those fees may change instant by time, consequently attentively enquire about call out and traveling costs ahead of timeIf you would choose to know whether the machinery is set to operate optimally, or you just would like our specialist to take a look at your machine for your satisfaction, our servicing plan is here for you. No costs will be implemented for the experts we provide. Our technician will be able to point out whether everything is in order or whether an back-up or additional assistance or service parts replacement is needed. Reservations must be made for adjustments or intense labour function to be practised at your/our quickest availability as no improvements or any such labour services will be practised during servicing visits.Basic and/or full training courses are provided via our premises for all machines we sell. First fundamental entry courses is enclosed in your machinery purchase, however more improved training can be obtained after the principal course has been finished.A unique barcode is supplied with all our mainline of machines. You will accordingly evermore be able to analyze the machinery's guarantee report and assistance history on our website or while logged off - in any manner and at any term. By using the barcode we honour our machinery's assurance and servicing. This protects your maximal convenience on both the maintenance and resell of your machinery's.
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