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We supply limited feature guarantee on the entire machine, including any subsystem unless stated elseways. Errors as a result of unreliable materials or poor craftsmanship, are covered by the feature guarantee. We cannot be held liable for mis-usage or common wear and tear of your component. Aforestated is thus not covered by our guarantee. Definitely, damages that aren't covered under guarantee can regularly be repaired at a minimum cost. Quotations will be promptly available upon appeal.The machinery you are going to purchase needs a regular service. Investigation and calibration, common cleaning , as well as basic wear and tear replacement at a minimal cost are covered in the service plan. Your service warranty will be null and meaningless if you do not service your machine in the preferred service or if it is not improved in the equivalent of double that period. This is to say, you must get your machine improved within every six month period, if we preferred that your machinery is serviced once every three months or your guarantee will not be credible.
When a service is offered at your property by a specialist, it points to to a call-out. Except for when the call-out is covered by any of the above mentioned plans or approved by the management, a call-out fee will be charged. At the extent of this quotation, for 1 day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for working days.Along with the call-out cost, traveling costs to your place as well as accommodation if essential, are on your account. The specialists essential preparations to be made to get picked up including sent back, are preferred to be carried out by you. R 9.95/kilometer is the existing percentage increased by the driving distance between your premises as well as our workshop, should you recommend for us to come to you.Those fees may differ point by time without notice, so generously analyze about call out as well as transport costs ahead of time.Whether you would prefer to find out if the appliance is fitted to work optically, or you simply would like our specialist to take a look at your machine for peace of mind, our servicing plan is here for you. No fees will be implemented for the specialist we provide. You will be advised by our experts if an back-up or other assistance or spare parts replacement is needed or whether everything is normal. Bookings must be made for reconstruction or hard labour work to be practised at your/our quickest availability as no adjustments or any such labour services will be practised during servicing visits.All our mainline of machines are sold with a unique barcode. Analyze for this reason you will constantly be able to,in any form and at any term, analyze the machinery's guarantee information and servicing history on our website or offline. By using the barcode we value our machinery's warranty and service. This ensures your maximal advantage on both the selling and servicing of your machines.
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