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We give a value guarantee for licensed spares and accessories sold except when the spare parts or accessories is utilized on our machines and put together by our experts or under our specialist's supervision. The worth warranty is invalid if service parts or accessories has been constructed into competitors machines or put together without our acknowledgment ( unless when approved by the company ) .Accessory or new service parts installation and diagnosis for machines obtained from us is complimentary. After the new spares or associated equipment has been setup by our specialist, they will make sure that the clients machinery is perfectly operative and well tested. We may choose to offer technical information remotely or send a specialist to give technical services for 3rd-party machines. We cant however, insurance which actions (if any) would be taken, or guidance (if any) will be given by our specialists in regarding to competitors machinery.If our specialist remotely recommends or proposes a redundant restoration or accessory add-on for machinery that we have sold, including for new or redundant service parts or associated equipment, we will supply the client with a complete repayment once you send the service parts or associated equipment back in its original order.
Accommodation fees and go costs will be charges would you wish that we come to your place for a spare- restoration or add-on installations for machinery that we have sold, although a labour costs will not be required. Clients are preferred to make all preparations for the specialist to be fetched and sent back. The existing amount payable, should you desire for us to go to you, is R 8.00/km multiplied by the driving distance between our branch and your premises.
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