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Quality assurance for all competent service parts and accessories sold, will be provided in which case the spares and accessories are fitted on our machines and installed by our experts or under our experts's supervision. The quality warranty is null if service parts or accessories has been fitted into other company's machinery or setup without our admission ( except when approved by management ) .Diagnosis and new spare parts or components installation is free for machines sold by us. After the new service parts or accessories has been setup, our experts will insure that the clients machinery is 100% operative and well tested. Sending a technician to provide technical assistance, or remotely supplying technical guidance may be preferred when in relation to other companies machines. We cannot however, insurance which steps (if any) will be taken, or advice (if any) will be supplied by our technicians about 3rd party machinery.If our technician remotely suggests or recommend a redundant restoration or accessory add-on for machines that we have sold, and for new or spare service parts or components, we will provide the client with a full repayment once the client send the spare or accessories back in its initial condition.
Accommodation fees and come costs will be charges should you prefer that we travel to your establishment for a spare- restoration or add-on fitments for machinery that we have sold, although a labour fee will not be charged. Clients are preferred to make all adjustments for the technician to be fetched and sent back. R 8.00/km multiplied by the traveling distance between our workplace and your premises, is the existing rate payable and appropriate should you prefer for us to travel to you.
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