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Handle the Fibre Optic Cord and Components with Extreme Care. Bending the Fibre Optic cord or applying extreme force to the cord or fiber components will cause the glass inside the optical fibre cord or components to shatter. The damage is irreversible resulting in the cord or components having to be replaced. The fibre laser power will be trapped or can leak from the breaking point and will prevent the machine from working. It can also result in additional and costly damage. Please be extremely careful of the layout of the cord. If the cord or components become damaged, they can only be fixed by sending the laser power supply to the Original Manufacturer where they must be fixed in a special lab. The cost of repair is very high and takes a very long time. It is important to note that the damaged laser cord or components, or any additional damage will not be covered by the warranty.
Lenses are consumables that need to be replaced when damaged. Failure to change damaged lenses may result in other components melting and we cannot be held responsible nor provide warranty for such damages. For a high power laser like this one, dust and/or any other object on the lens will melt and stick onto the lens, causing damage to the lens. When exchanging any lens, please make sure the environment is clean. NEVER touch the lens with your hands. Always use a lens wipe to handle the lens. When it's time to take the laser power supply connector out for a torch change, make the process fast and make sure the environment is as clean as possible. Never remove any bolts, screws or nuts that are not mentioned in our video guide. Once dust gets in, the components are unfixable. Dust is a big problem for optical systems so please take extreme caution. Further caution and operation skill is still needed from your side to avoid burning the torch or laser power supply. Dust free and dry air of 4 bar is required for all applications, and you need to cap any outlet when air is off.
The prices you see here are linked to foreign exchange rates and will be adjusted on a weekly/bi-weekly basis. However, during the quotation valid period, the price we quoted for you will be fixed and valid until the quotation expires. If you haven't paid as yet, a new quotation will be created and new pricing will apply.
We present a value guarantee for qualified spare parts and accessories sold except when the spares or accessories is fitted on our machinery and installed by our specialist or under our technician's supervision. Unless when accepted by the company, the quality guarantee will be invalid if spares or accessories has been fitted into other company's machines or installed without our consent.No fees will apply for diagnosis and new spares or associated equipment installments for machinery bought from us. Our experts will certify that the clients machines is fully working and well tested after the new spare parts or components have been installed. For other companies machinery, we may suggest to supply technical services online or send a specialist to give technical services. When concerning other companies machines, we cannot guarantee which steps (if any) will be taken or what information (if any) can be given by our experts.If a remote diagnoses for redundant - replacement or component add-on for our machines that we have sold, or for new or spare spares or associated equipment will be made by our specialist, we will present the client with a full reimbursement once the client send the service parts or components in its original condition.
A labour fee will not be required would you prefer that we travel to your place for a spare- reinstatement or add-on installment for machinery that we have sold, although travel costs and accommodation fees will be requested if suitable. Clients are preferred to make all preparations for the technician to be fetched and sent back. If you should like us to come to you, the ongoing percentage is R 9.95/km multiplied by the traveling span between our branch and your premises.
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