Let Us Call You Back or Check Our AddressAfter a lengthy process AM.CO.ZA has finally attained their health license for our TruCUT CO2 Laser Cutting Machine from the Department of Health. Getting a license for the TruCUT CO2 Laser Cutting Machine is a reassurance to clients that the machinery complies with safety regulations and radiation safety performance standards. You can read full story and view the license here.We provide a 3 months limited warranty for low-power laser subsystems, which includes mirrors, lenses and CO2 Glass Laser Tubes. A process of examining of- and feedback to- the laser tube manufacture is required for us to decide the laser tube condition is to be processed in line with the warranty. Preconditions exist for laser Subsystem warranty, please carefully read and understand those conditions which listed at https://am.co.za/laser/tube/warranty
For the entire machine, as well as each subsystem, we only provide bounded feature guarantee unless stated any other way. Defects by reason of defective equipment or poor craftsmanship, are covered by the quality guarantee. We aren't accountable for everyday wear and tear or mis-usage of your machine. Our guarantee will therefore not cover aforesaid. Generally deterioration can be repaired at minimal cost that aren't covered under guarantee. Quotations are promptly available on request.The machine(s) you are going to obtain compels a routine service. The concealed service plan contains everyday cleaning, reviewing and calibration, as well as general depletion reinstatement at a minimal cost. Your service warranty will be useless and ineffective should you not service your machine within the recommended service or if it is not serviced within the equivalent of double that period. This is to say, if we preferred that your machine is rectified once every 3 months, you have to get your machinery fixed within every 6 month period or your warranty will not be legit.
Anytime a service is offered at your establishment by a specialist, it points to to a call-out. Unless accepted by management or included by any of the above plans, a call-out fee will be charged. At the instant of this quotation, for 1 day 1 technician is R 995.00 for weekends, R 1 495.00 for resting days or Public Holidays and R 695.00 for working days.Coupled with the call-out cost, travel costs to your premises and settlement if crucial, are on your account. We recommend that you arrange that the technician gets picked up as well as sent back. R 8.00/km is the ongoing amount multiplied by the traveling distance between your property as well as our office, should you desire for us to go to you.Without notice, those charges may differ time by extent, consequently kindly seek an answer about call out as well as travel costs in advanceOur service plan is perfect for you if you simply want our technician to take a look at your machinery for peace of mind, or if you want to know if the appliance is adjusted to work optically. There is no fees for the experts we supply. Our experts will be able to supply you with information on whether an back-up or further service or service parts replacement is needed or if everything is normal. Regrettably, no improvements or hard labour function will be done during a preservation visit, but a reservation should made for this to be carried out at your and our earliest convenience.Fundamental and/or comprehensive training courses are held at our training centre for all machinery we sell. First primary entry courses is enclosed in your machine investment, but more promoted training can be obtained after the fundamental course has been accomplished.A different barcode is provided with all our mainline of machines. Accordingly your machines warranty data and assistance history will regularly be able to be analyzed in any form and at any time on our database or while logged off. By using the barcode we value our machinery's warranty and service. This protects your maximal benefit on both the maintenance and resell of your machinery's.
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